Mollie Cosmetics LTD.
Liverpool, UK

Refund Information

Due to health and safety reasons regarding the hygiene of a product (false eyelashes, makeup, etc), we do not offer returns or refunds.

However, if you require a refund or replacement order for the following reasons, please read the information below:


Order arrived late:

If your order arrived late please go to the delivery information page for more information on this topic. or email with your name, postcode, order number and a brief explanation on your problem.



Received the wrong items:

If you have ordered certain items and the wrong ones have been sent to you, please take a photograph of the items you have received and email the photograph to with your name and order number.


Received broken, faulty or damaged items:

If your order has arrived and it is damaged or faulty in any way, please take photographs of the damage and email these photographs to with your name and order number.



If you have experienced any other problems with your order, please email with your name, order number and information on your problem.