Mollie Cosmetics LTD.
Liverpool, UK

Refund Information

Due to health and safety reasons regarding the hygiene of a product (false eyelashes, makeup, etc), we do not offer returns or refunds.

However, if you require a refund or replacement order for the following reasons, please read the information below:

 

Order arrived late:

If your order arrived late please go to the delivery information page for more information on this topic. or email info@molliecomsetics.co.uk with your name, postcode, order number and a brief explanation on your problem.

 

 

Received the wrong items:

If you have ordered certain items and the wrong ones have been sent to you, please take a photograph of the items you have received and email the photograph to info@molliecosmetics.co.uk with your name and order number.

 

Received broken, faulty or damaged items:

If your order has arrived and it is damaged or faulty in any way, please take photographs of the damage and email these photographs to info@molliecosmetics.co.uk with your name and order number.

 

Other:

If you have experienced any other problems with your order, please email info@molliecosmetics.co.uk with your name, order number and information on your problem.